Posts tagged ‘Luis Lopes’

Cable Congress Sessions Highlight Market-Winning Strategies

NEWS RELEASE

Cable Congress Sessions Highlight Market-Winning Strategies

(London 7 March 2013) Continuing to consolidate, harnessing the power of mobile, up-selling fibre-rich telecoms services, and taking the cable experience out of the home are among the market-winning strategies that will position cable to capitalize as the industry takes on new competitors and increasingly moves towards content provided over the internet, said members of cable‟s C-suite and other industry experts on the second day of Cable Congress in London.

Andrew Barron, COO of Virgin Media, said, “Only the paranoid survive. Innovation, being close to our customers and finding any advantage over the competition is key. The next decade of cable is about mobile, B2B and extending the relationship with the customer beyond the home.” He added: “We are a very innovative industry and we should be proud of this.”

According to Guy Bisson of IHS Screen Digest, “Telecoms services are becoming core because of the way cable has positioned itself through bundling.” However, he noted that cable is now moving beyond the mobile quad play and toward bundling of Wi-Fi services in and outside the home. Bisson‟s research shows that there are 1.4m fewer cable homes than five years ago, but 17.7m more RGUs – that is because for every analogue customer lost, 13 new RGUs are added.

A recurring theme has been the need for operators to keep the customer at the forefront – innovating to deliver products they want and at a competitive cost. Discussions on the pan-European C-Suite panel showed that these customer strategies can differ market-by-market. Manuel Cubero, COO, Kabel Deutschland Holding AG highlighted the importance of fibre, network capacity and speed: “In Germany the customer wants to download as much as possible through their network. We are investing 26% of our revenues in CapEx every year and most of it is on fibre.” This contrasts to the UK market where consumers give preference to selecting the package that best suits their needs. Luis Lopes, COO of Portugal’s ZON, added: “We are trying to sell an experience not products,” an approach that helped his company grow revenues 3 percent in 2012 despite an economic downturn in Portugal.

(more…)

Interview with Luis Lopes

Luis Lopes COO Zon Cable Congress BlogAhead of Cable Congress 2013 we speak to Luis Lopes, COO of Zon about cable priorities for 2013, Zon’s vision of broadband anywhere and more…

From your operational standpoint, what do you think will drive cable’s priorities as we look at the state of the industry in 2013? In my view some of the key priorities will be to (1) continue to drive innovation in particular in the TV experience area – cable has to have the uncontested most innovative and best tv experience; (2) Continue to push broadband speeds well ahead of ADSL and (3) continue improve efficiency to be able to continue improving the bottom line particularly in the context of a very difficult economic environment. I also believe that cable will continue to pursue market share growth in the SMEs leveraging on superior broadband products

Tell us a bit about the ZON’s vision of broadband anywhere and why WiFi is increasingly important to cable. We want our customers to continue to use ZON services even when they leave their homes or offices. Adding a mobile broadband offer was an important part – we did it through an MVNO deal several years ago – but we thought that was not enough so we have been developing a very extensive Wi-Fi network using dual Wi-Fi Routers that we install in our customer premises. If the customer enables the second Wi-Fi network he can use for free any other Wi-Fi “hotspot”. We have currently around 500.000 hotspots with a very impressive usage and customer satisfaction.

Can you tell us a bit about what the competitive landscape for the European cable industry looks like and how it has changed over the past few years? Cable became a very strong challenger to most European fixed incumbents and in many cases with significant competitive advantage. We have seen most players starting to launch multi-screen strategies and improving their core TV product experience bringing more innovation to the end consumer and in some markets fixed-mobile convergence become an important trend that will shape our competitive landscape.

What sorts of strategies have you noticed cable executives adopting to stay ahead, especially where innovation is concerned? In the last two years in particular we have seen a lot of innovation…

READ THE FULL INTERVIEW HERE

Luis Lopes will join Manuel Cubero, COO, Kabel Deutschland, Gunnar Evensen, CEO, GET, Paul Hendriks, CTO, Ziggo and Andrew Barron, COO, Virgin Media for the C-Suite Panel discussion, taking place at 16.15 on Day 2 of Cable Congress 2013. Click here for the latest agenda.

Exclusive Speaker Interview with Paul Hendriks of Ziggo

In the run-up to Cable Congress 2013, taking place on 5-7 March in London, we speak to Paul Hendriks of Ziggo. Paul is a member of the Management Board and Chief Technology Officer, responsible for the innovation, development and operations of the platforms, networks and IT.

Paul shares his thoughts on cable’s challenges for 2013 from a technology standpoint and tells us about the cable technology from a CTO insider perspective. Also read about the issue of symmetry and what Paul says when confronted with statements like “Cable doesn’t offer the same upload as download speeds”.

VIEW THE FULL INTERVIEW HERE

In addition to his exclusive CTO interview with us before Cable Congress, Paul joins the C-Suite Panel at 16.15 on Day Two at Cable Congress 2013. Competitive forces in the market are bringing the cable business head to head with big players like never before. Translating quick decision making in the C-Suite into market-winning strategy make this a panel not to be missed.

Along with Ziggo’s CTO, Paul’s expert insight and guidance will be supported by Manuel Cubero, COO, Kabel Deutschland, Gunnar Evensen, CEO, GET, Luis Lopes, COO, ZON and Andrew Barron, COO, Virgin Media.

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Announcing the Cable Congress 2013 initial speaker line-up

December is here – we are officially in the run-up to Christmas!

Before the holiday rush reaches fever pitch, now would be a good time to secure your delegate experience at Cable Congress 2013. Taking place on 5-7 March at the Lancaster Hotel in London, the event brings together top executives from the cable, technology, content and new media industries.
 
The agenda is shaping up nicely, with a few new features and discussion points. We’re pleased to welcome a C-Suite-rich set of industry leaders confirmed to speak, including:  

  • Rosalia Portela, CEO, ONO
  • Lorenz Glatz, CTO, KDG
  • Dan Hennessy, CTO, Virgin Media
  • Dana Strong, CEO, UPC Ireland
  • Manuel  Cubero, COO, Kabel Deutschland Holding AG
  • Balan Nair, CTO, LGI
  • Paul Hendriks, CTO, Ziggo
  • Luis  Lopes, COO, ZON
  • Luc Martens, CEO, Excentis
  • Marisa Drew, MD, Global Co-Head of Global Markets Solutions Group, Credit Suisse
  • Wim De Ketelaere, CTO, Excentis
  • Martin Kull, CEO, Vestacon
  • Annet Aris, Board KDG, Sanoma, Adjunct Prof., INSEAD
  • John Hahn, MD, Providence Equity LLP
  • Svein Erik Davidsen, VP & Head of Content Acquisition, Telenor Broadcast Holding
  • Martin Kull, CEO, Vestacon
  • Todd Brown, Chief Revenue Officer, Yap TV
  • Stuart Sikes, President, Parks Associates
  • Guy Bisson, Research Director, Television, Screen Digest

Get an advance copy of the conference agenda here 

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The Cable Europe Team

Interview with Luis Lopes, Zon Multimedia at Cable Congress 2012

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