Expert Interview with Jens Persson, Com Hem
Jens Persson, Manager R&D at Swedish cable operator Com Hem, on plans to deliver TiVo-based TV services, the network improvements this required, and the need to deliver services which are agnostic of access technology.
After evaluating a number of different alternatives on the market, Com Hem decided to move forward with TiVo as a new middleware partner.
The solution will deliver a completely integrated customer experience on every platform (coax, IP, iOS, Android, PC, Mac) supporting linear TV, VOD and OTT on all devices.
The TiVo solution will offer the customer a great experience when watching TV in the living room and on TV Everywhere (out of home) services through intelligent (and remote) recording, series linking, search and browse, TiVo recommendations, VOD, companion device, apps (YouTube, gaming, Twitter etc).
The metadata – combined with a well thought out user interface for all devices – will support the customer in getting the absolute best out of their TV package and relationship that they have with Com Hem.
What network improvements were needed?
This project has quit a big impact on our network. More or less a brand new parallel platform from the backend to the set-top box is needed. Starting with the backend, this will be the Adrenalin platform from Seachange, which will be integrated to our BSS system and to ¨Tivo Mind¨.